As bereaved parents, we know how it feels to lose a child and we’re here when you want to talk.

We know from personal experience that the pain of losing a child can be so overwhelming that it makes everyday life very difficult. That’s why, as bereaved parents, we’re uniquely placed to offer support to anyone affected by the death of a child of any age, under any circumstances, and however recently or long ago.
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​First and foremost, we’re here to listen. We can’t take away your pain, and we won’t try to tell you how to grieve, but we can offer a confidential, safe environment where you can talk freely about your child's life and death. 
​You can express your feelings to someone who understands the day-to-day struggle, who recognises the need to re-tell your story, and who won’t judge you.

"The helpline offered the opportunity for me to talk openly about my son's life and death. It was such a relief to talk to someone who recognised and accepted what I was going through, and was able to reassure me that my feelings are normal."

We offer support primarily to parents, siblings, grandparents and the wider family, but we’re also here for professionals, such as teachers, emergency services staff and care givers. We want to help anyone who has been affected by the death of a child, and may find it helpful talking to a bereaved parent.

You can contact our helpline for support at times of crisis, or for your ongoing needs. Whenever you feel able to talk, we're ready to listen.

If you’re here because you’re looking for ways to support a grieving family member or friend, and you think our helpline can help them, please download and pass on our leaflet.

Whilst most of our services are provided over the phone, we can offer support by email. If this is something you would like, please use the ‘Contact Us’ page to tell us how we can help.

​A freephone service for all those affected by the death of a child
Our confidential helpline is open every day of the year.

​​Monday to Friday
10:00 to 13:00

Monday to Sunday
19:00 to 22:00

​Call our freephone helpline on
​0800 282 986.